PAYMENT POLICY

Currently we only accept PayPal
With paypal you can make payments by credit card without being registered. Just click on "pay with PayPal" and then click on  "pay by credit card or debit card." 


SHIPPING POLICY

Most of the items are sent by normal mail WITHOUT tracking number. Otherwise it would be specified in the item description.

The shipment will be made within the period specified in each item once payment is received.

Delivery times are approximately: 

- Spain: 2-4 business days after shipping. 
- Europe: 7-15 business days after shipping.
- US: 10-20 business days after shipping.
- Other depends on the country.

**CHRISTMAS: Delivery times may increase up to 15 days on the above mentioned deadlines. Therefore, if your order is going to be a Christmas gift, you should keep this in mind. For your safety, write me before making the order and in this way I will be able to assure you if it will arrive on time**

***We are NOT responsible if additional taxes arise during shipping***


FREQUENT QUESTIONS


If you are interested in making any changes to any of the products just send me a message and I will be happy to embroider it for you :)

If you want a completely personalized embroidery, then you should visit the "Customized" section.


All products are shipped inside a gift bag, taking care of every detail and making each package unique. In addition, they are sent in a well padded envelope to avoid any damage.

If you want to include a card with a personalized message, just write me a message :)

>> Each decorative frame is accompanied by a small "Kit" made up of: loop tape and rubber hangs easily, along with small instructions, so you can place it on a wall or hang it wherever you want!